We ship worldwide from the United States.
Please refer to the individual product pages for processing and shipping times as this can vary by item.
The time listed does not include time in transit and is regardless of shipping method chosen at checkout.
All shipping rates will vary depending on a few different factors, some of which include:
* Domestic vs International shipments
* Total weight of package
* Selected shipping method
Yes! While it doesn't happen often, sometimes items might ship from separate warehouses, in which case you'd receive more than 1 package and more than 1 shipping notification if you purchase multiple items.
We are not responsible for any packages that are lost, stolen or damaged after it leaves our warehouse.
To protect your shipment, we offer Route+ Shipping Protection to insure your order against loss, theft and damage. This is available to add at checkout.
For more information on Route+, click here.
Duties and taxes vary by country and by the item(s) purchased, and may be due at time of delivery if required in your country.
We are not responsible for any duties or taxes due to import your order to your country. Refunds for shipping are not available for unclaimed orders that are returned to sender.
All sales are final. We are unable to offer refunds at this time.
If you need to make any changes to your order then please contact us as soon as possible. Changes cannot be made once an order has been processed for fulfillment. Please check the product pages for info regarding fulfillment times.
Exchanges are dependent on current stock levels and item(s) purchased. Please email firstname.lastname@example.org for any exchange inquiries. The cost of shipping will be the customer's responsibility.
Yes, as long as your order has not already shipped! Please email email@example.com with your name, order number, and updated shipping address as soon as possible. Once your order leaves our warehouse we are unable to make any changes.